On-demand mobility services have been seen as a way to reduce the cost of transit while improving the customer experience by using technology to request a ride. In 2018, TransLink launched the Bowen Island Pilot Project to test on-demand services. This report serves as a best practice review of on-demand mobility services to assist with future implementation of on-demand service in the Metro Vancouver region. The recommendations in this report are directed towards Bowen Island, BC, but are applicable to other areas with similar characteristics.
Partner: TransLink
Keywords: transportation
2018